To Our Valued Patients,

With the rapidly changing challenges brought about by the Coronavirus, we are taking every step to ensure that both our patients and staff are as protected as possible. We are currently open 9-4 Monday-Thursday, with a 12-1 lunch hour. Safety is our top priority, and we will implement many new safety procedures as detailed below.

Protective Measures that We Are Taking:

  • Audiologists will wear either N95 or KN95 masks when working with patients. 

  • All patients will be required to wear a facial covering. If a patient does not have a mask, a surgical mask will be provided.

  • Staff will be screened for symptoms and fever every day. Patients may be screened with a non-contact digital thermometer.

  • We will disinfect all touch surfaces between patients and perform a deep clean routinely.

  • We ask that patients attend appointments alone when possible. If it is necessary to bring a family member or caregiver to the appointment, this must be limited to one person wearing a facial covering.

  • We are seeing patients by appointment only, and will only allow one patient in the office per provider at a time. 

  • Any hearing aid service that can be done curbside will be scheduled as a curbside appointment.


Please, only schedule an appointment if you meet the following criteria:

  • Neither you nor anyone in your household has any symptoms of COVID-19 (cough, fever, sore throat, respiratory symptoms, loss of taste or smell, digestive issues, etc.)

  • Neither you nor anyone in your household has been exposed to an individual with known or suspected COVID-19, or has traveled outside the state in the past 14 days.


We ask for your patience and understanding as we try to navigate this situation while maintaining maximum safety. Thank you for your business, and we look forward to seeing you!

1303-B River Valley Blvd.  Lancaster, OH 43130  |  Phone: 740-654-3571  |  Fax: 740-689-3277

©2020 Audiology Associates of Lancaster, LLC

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